01Overview
Your Role
Design, implement, administer, and optimize ManageEngine monitoring solutions across enterprise environments.
Deploy, configure, maintain, and enhance ManageEngine OpManager, Applications Manager, and Network Configuration Manager (NCM) platforms to ensure proactive monitoring and high availability of IT infrastructure.
Configure monitoring policies, thresholds, alerts, escalation workflows, and notification mechanisms for network, server, application, database, and infrastructure monitoring.
Manage event monitoring, alert correlation, incident response, and root cause analysis to minimize service disruptions and improve overall system health.
Administer network configuration management activities including configuration backups, compliance auditing, change tracking, version control, and governance using NCM.
Integrate ManageEngine tools with ITSM and ticketing platforms, develop automation workflows, and implement script-based solutions using PowerShell or Python to streamline operational processes.
Your Profile
4 to 6 years of experience administering and supporting enterprise monitoring platforms, with robust expertise in ManageEngine solutions.
Hands-on experience with ManageEngine OpManager, Applications Manager, and Network Configuration Manager (NCM).
Proven experience in monitoring network devices, servers, applications, databases, and enterprise infrastructure environments.
Robust knowledge of monitoring configuration, threshold management, alerting frameworks, event correlation, and incident management processes.
Experience in performance monitoring, trend analysis, capacity planning, and infrastructure health assessment.
Proficiency in PowerShell and Python scripting for automation and operational efficiency improvements.
What You Will Love Working at Capgemini
Work on enterprise-scale monitoring and observability settings supporting critical business applications and infrastructure.
Expand your expertise in ManageEngine technologies, aut .
