01Overview
Job description:
The Client Servicing candidate should be self-motivated, dependable, well-organized, adaptable, flexible, resourceful, computer savvy, and detail oriented with strong written & verbal communications skills and the ability to balance multiple priorities. A can do attitude is required and the individual must be able to work in a fast-paced, challenging, energetic environment.
Responsibilities
Manage project costs, budgets and client expectations
Anticipate and make recommendations for client needs.
Be exceptionally responsive to all client requests.
Understanding the clients needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.
Coordinate projects by communicating effectively with client & production team to follow all steps to ensure project stays on track.
Work with creative team to bring ideas into the mix, offer suggestions, research, ability to share & constantly learn new technology.
Provide EXCELLENT customer service with a positive attitude to every client, on every occasion.
Duties include
Receive, coordinate & assign existing client requests.
Creating project dockets including budgets, timelines, creative briefs, project folders
Quality assurance including proof-reading and ensuring that all work presented to our clients meets their specifications and brand mandates
Managing budgets and timelines
Generating and presenting change orders
Providing clients with timely updates and status
Updating all project statuses
Review and preparation of invoices
Requirements
Must have excellent problem solving, organizational, written & verbal communication.
Must have strong follow-up skills.
Proficient in Microsoft Outlook, Word, Excel.
Must have excellent phone skills & etiquette.
Must have NO FEAR of computers & technology. At least an intermediate knowledge of internet terms & capabilities.
Must be willing to learn new things.
Job Types: Full-time, Permanent
Benefits:
Provident Fund
Compensation: 40,000.00 - 80,000.00 per month
Benefits:
Provident FundApplication Question(s):
Do you have experience in BTL Activation Work Location: In person .
