Manager- Digital Asset (Insurance Partner App)

Requirement gathering related to partner platform, BRD creation, Scope creation, Defining Use case, UAT testing, release planning, Requirement prioritization, Planning, Tracking & reporting projects related to partner apps & website, Maintaining requirement matrix, Stakeholders management Driving platform utilization increasing adaption, downloads, monthly active users, Installed, reducing uninstalls, Mapping user journey, App Analytics, Analyzing app usage funnel, usage of mobile app feature, Identifying the area of improvement, drop-off rate Driving NPS, Managing app store & play store review, root cause analysis of complaints and suggesting the further scope of improvement, Dashboard & MIS preparation for platform available in app as well website version on a given frequency, providing insights. Co-ordination with stakeholders, Escalations management, finding the root of the escalations, finding bugs & preparing plans to fix these with the overall objective of improving the platform Conducting training, feedback & engagement sessions to increase awareness of the platform, Experience & Skills

Techno-functional candidate with experience of 3 to 6 years in managing mobile, website & related digital platforms Should have an understanding of mobile app platforms, mobile app development life cycle, APIs Should be very good at communication and presentation, should be able to face & present management at a higher level Desirable - basic understanding of health insurance sales, service & distribution ecosystem .