Manager PVT

Responsibilities Key Deliverables Resolution of Customer complaints in Brakes, Steeringwheels front Axle aggregates by follwing the QC Story or Six sigma Problem solving methodlogyWarranty failure reduction ( IPTV/FPV/RPT) of respective partsWarranty cost reduction (CPUcost per Unit)Field visits Joint analysis at field along with customer care supplier for issue resolutionGenerate MIS Dashboard on Part Receipts in SAP for Parts Turn around time, Vendor Recovery Scrap recoveryCoordinate with Suppliers for failure analysis and generate reportsWeekly meeting with Customer Care for Return to Service parts Issues in WPAC operationIssue resolution by discussion with Engg SSU/ SQE and ownership of corrective action implementationPreferred IndustriesEducation QualificationBachelor of Engineering; Diploma in Engineering in Mechanical; Bachelor of Engineering in Mechanical; DiplomaGeneral Experience 8 - 14 Years E/ B Tech (Mechanical / Production / Automobile) Engg12 18 Years Diploma in Mechanical / Production / Automobile EnggCritical ExperienceSystem Generated Core SkillsData AnalysisRoot Cause AnalysisMIS ReportingIncident ManagementProcess Knowledge ManufacturingQuality Assurance (QA)Project ManagementOverall Equipment Effectiveness (OEE)Product KnowledgeSAPQuality Internal ControlProduct Knowledge -Vehicle SystemEngineering DrawingsProblem Solving Tools TechniquesQuality Management System (QMS)Business StatisticsGeometric Dimensioning Tolerancing (GDT)ISO Quality ManagementManufacturing TechniquesProduct Knowledge AggregatesComputer Aided Design (CAD)AuditingReliability AnalysisSystem Generated Secondary Skills .