01Overview
LJob description
Basic Function
The resource will be responsible for leading Transitions anywhere from across the global footprint. The resource should have an in depth knowledge of Transitions.
The resource will be responsible in ensuring that the Transitions are successful. In addition to enabling seamless Transitions, the incumbent will also be responsible for building capability of the Transitions function, bring thought leadership to the table that improves Transitions set up and implementation.
The resource will also lead new business pursuits (RFPs) to develop customized solutions. The incumbent is expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates into recent business.
Essential Functions
Will execute transition of processes with end to end accountability
Consultants in this practice will be required to work closely with our clients on onsite projects
Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility.
The job will involve extensive interaction with business users, senior management and IT personnel of client.
To lead client engagements, ensuring consistent service delivery
Business development in select accounts
Primary Internal Interactions
Transitions Reviews. Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE team
Solutioning and implementation design. BD Team, Strategic Deal Team, designated operations and enabling functions engaged on case by case basis
Training and Development. Program Leads, Transitions Managers, Training function, external vendors as needed
Primary External Interactions
The primary external interactions of the resource will be in the Solutioning and Implementation Design role wherein the incumbent will interact with client stakeholders to present the solution and Transitions capabilities, and transition selected processes
Skills
Technical .
