Manager Service Management ( 86624898 )

1. Monitor daily network KPI performance. 2. Track KCI thresholds and utilization. 3. Perform periodic configuration audits. 4. Support RCA and complaint analysis. 5. Maintain performance dashboards. 6. Coordinate with NOC for issue closure. 7. Analyze impact of network incidents. 8. Support capacity forecasting exercises. 9. Ensure adherence to defined processes. 10. Track service introduction KPIs. 11. Prepare periodic performance reports. 12. Ensure documentation and audit readiness. .