01Overview
Outstanding marketing isn't just about excellent ideas.
It's about making sure the right work gets done, by the right people, at the right time.
At Heads Up for Tails, we're looking for a Marketing Operations Manager who can bring structure, clarity and momentum to our marketing team.
This is a cross-functional role at the heart of Marketing. You'll work closely with Brand, Creative, Retail, CRM, Digital, Category, Product and Leadership to ensure priorities are aligned, projects stay on track, and nothing falls through the cracks.
If you're someone who enjoys bringing order to fast-moving environments, solving problems and helping teams work better together, we'd love to hear from you.
Role Responsibilities
Own the marketing workflow.
You'll be responsible for managing how workflows through the marketing team, from the moment a request comes into final execution.
This Includes
Managing the marketing intake process
Prioritising requests based on business impact
Aligning timelines across business and marketing teams
Ensuring everyone is working towards the same priorities
Keep projects moving
You'll work across multiple teams to ensure projects are delivered on time.
Your Responsibilities Will Include
Building and managing the marketing calendar
Tracking project timelines and key milestones
Monitoring SLAs and delivery commitments
Identifying risks and resolving blockers early
Escalating issues when required
Drive alignment across teams.
Marketing works with almost every function in the business.
You'll Partner Closely With
Brand
Creative Studio
Retail
CRM
Performance Marketing
Category Teams
Product
Leadership
to ensure everyone is aligned on priorities, timelines, and deliverables.
Improve How The Team Works.
You'll continuously look for ways to make marketing more effective by:
Improving workflows and processes
Driving better planning and prioritisation
Bringing consistency to project management
Creating visibility through dashboards and reporting
Helpi .
