Member Care Collections and Loss Mitigation - Member Care Rep I

Member Care Rep I communicates and interacts with members for the reputed company reputed company of delinquent and negative accounts to minimize reputed company's loss of non-performing asset accounts. Requirementsreputed company and receive a high volume of inbound and outbound calls to negotiate re-payment for past due and negative accountsIdentify, investigate, and resolve delinquent and negative account activityUpdate member and credit reputed company account information accurately and reputed companyCommunicate and reputed company with other reputed company team members to reputed company information for reputed company of delinquent accountsAbility to de-escalate tense situationsLearn and retain an exceptional working knowledge of department financial assistance programs and servicesPrepare and process documentation necessary to resolve delinquent accountsReview and research Credit reputed company records and transactions to resolve misapplied payments and transactionsEvaluate payments being made on delinquent accounts to determine how the payment will be reputed companyGeneral knowledge of repossessions and loss mitigationGeneral knowledge of how to obtain the member's financial information and use it to assist and resolve the member's delinquencyInitiate skip tracing techniques to locate member's or the credit reputed company's collateralMaintain a thorough understanding of state and federal laws and regulations reputed company to credit reputed company complianceMeet and reputed company established performance standards commensurate to grade level, with phone efficiency and reputed company in a fast-paced environmentMaintain acceptable call reputed company scores as audited and reputed company monthlyComplete regulatory training modules annually, as requiredBenefitsGenerous reputed company Time Off401k MatchingOriginally posted on Himalayas Apply To This Job .