01Role Overview
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We are seeking a highly skilled D365 CE Functional to join our dynamic team at Wipro. The ideal candidate will have robust expertise in Microsoft Dynamics D365 CE Sales, Service and Marketing modules. This role involves working closely with clients to design, implement, and optimize end-to-end D365 CE Sales, Service and Marketing using D365 CRM.
02Key Responsibilities
Lead and participate in D365 CE, including requirement gathering, solution design, and deployment.
Configure and customize D365 CE modules such as Sales Service and Marketing
Conduct gap analysis and recommend best practices to optimize supply chain processes.
Work with cross-functional teams including Finance, Manufacturing, and IT to ensure seamless integration.
Provide end-user training and post-implementation support.
Collaborate with technical teams for system customizations and integrations.
Stay updated with the latest D365 CE updates to enhance solution offerings.
Expertise in creating the functional design for business requirements including wireframing.
Must have knowledge of co-ordination between different teams like Development, QA, etc.
Should have given Training to Business Users on functionality being rolled out
Should have a deep understanding of multiple industry domains.
Ability to support business in UAT testing
Ability to support business in UAT testing
Required Skills & Qualifications:
8 ~10+ years of experience in Microsoft Dynamics CE with expertise in D365 for Sales
Experience in end-to-end implementations, rollouts, and upgrades D365 CRM
Understanding of Power Platform, Power BI, and integrations with third-party systems.
Ability to translate business requirements into D365CE solutions.
Robust communication and stakeholder management skills.
Must have expertise in Dynamics CRM functionalities like Sales, Service, Marketing, Field Service, PSA etc.
Valuable expertise in basic configurations OOB provided .
