01Overview
Job DescriptionPerforms inline QC reviews within the mortgage servicing Cash function. Validates processor work against established procedures, identifies and classifies defects, and documents decisions with clear rationale. Maintains consistent output in a high volume, process driven environment.
Key ResponsibilitiesConduct QC reviews across mortgage Cash processes.Validate work against procedures and quality standards.Classify defects (pass/fail) per defined criteria.Document findings and decision rationale clearly.Review and resolve rebuttals.Maintain productivity and accuracy in a high-volume workflow.Communicate via Microsoft Teams with peers and leadership.Escalate risks, exceptions, and unclear scenarios.Apply procedures consistently with independent judgment.Basic QualificationsBachelors degree, or equivalent work experience.Typically two to three years of relevant experience in operational activities.Strong proficiency in Microsoft Office tools including MS Excel, MS Word, Outlook, and MS Teams.Work Mode5 days in office.
Shift Timing7:30 PM to 4:30 AM.
LocationChennai.
Equal Opportunity Employer / Disability AccommodationsU.S. Bancorp India is an equal opportunity employer. If theres anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Posting may be closed earlier due to high volume of applicants.
This is a U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family. .
