01Overview
What role you will play in team: Handling motor insurance claims from start to finish, ensuring smooth processing and customer satisfaction.What you will do: Managing claims, verifying information, liaising with garages, customers, and assessing damages.Key responsibility:Acknowledge and register motor insurance claims.Investigate the circumstances of accidents and gather relevant information.Assess the extent of damage to vehicles.Liaise with garages, assessors and customers.Process claim payments and manage claim files.Comply with regulatory requirements and company procedures.Maintain accurate records and documentation of all claim stages.Resolve customer queries and complaints.Required Qualification and Skills:Bachelor's degree (preferred) or equivalent experience in a relevant field.Excellent communication and interpersonal skills.Knowledge of motor insurance regulations (preferred).Strong problem-solving and negotiation skills.Detail-oriented with excellent organizational skills.Proficiency in MS Office suite.Benefits Included:Competitive salary and benefits.Comprehensive training and development opportunities.Opportunity for career progression.Health insurance coverage.Annual performance-based bonuses.A Day in the Life: A day involves investigating accidents, contacting customers and garages, assessing damage, processing payments, ensuring compliance with procedures and resolving any issues. .
