01Overview
Dear Candidates , Edme is looking for Relationship Manager for managing Motor Insurance business through dealer tie ups .
Location : West Bengal ( Near Durgapu r)
Achieve Revenue Targ - etsGenerate Revenue for Edme & achieve assigned OD targets by Maintaining penetration, new channel acquisition, increasing Average Ticket Size and renewal retention targ
etsCall periodic meetings with the dealerships (Dealer Principle/ Insurance/sales/workshop Teams) and insurers for critical issue resolution, engagement and review.Circulate and initiate dialogues around dealer performance MIS to all the dealers and sales heads for tracking regions of growth/ de-growth and partners profitabili ty.Dealership Relationship Managem - entMaintain effective & value adding relationships with all stakeholders.Create win-win situations for all business stakeholders.Ensure timely MISP fees disbursement to dealer partners.Periodically Visit dealership sites, workshops and maintain formal as well as informal network with them.Resolve dealer queries, B2B partner queries and escalate issues to the Regional Head / Program Manager B2B, as & when required.Coordinate & maintain relations with the insurers to ensure smooth and hassle free claim settlements.Take feedback from the dealerships / B2B partners on the services and that of the insurance companies to ensure end customer satisfaction and consistent improvement in the services offe redTrain - ingImpart trainings on Basics of Insurance, motor insurance & regulatory guidelines to dealer sales & workshops executives.Training on customized products and their benefits to customers/dealers.Resolve all product & service related queries and escalate issues as & when requir ed.
Branding & Visibi - lityMaintain & Track penetration of the produ
cts.Ensure that service levels are maintained.Solicit dealers / PARTNERs for selling insurance policies throughonlyTie up with dealers for promotion of products during renewal camps organized by PART NERsAudit & Compli - anceEnsure that Designated person is trained and updated with regulatory guidelines & changes, ifany.Reconciliation of MISP fee payments to the dealers.Ensure that payment of premium is made by the dealers towards the insurance companies, within TATs. Follow-up with the insurance companies as required for clearance of payments and upload of 64 VB on the po rtal .
