Mphasis is Hiring Desktop Support Engineer - Noida

Mphasis is Hiring Desktop Support Engineer | Noida Mphasis is looking for skilled and motivated Desktop Support Engineers to join our team in Coimbatore. We are seeking professionals with strong technical troubleshooting skills, excellent communication abilities, and a customer-focused approach to end-user support. Key Skills & Experience Good verbal and written communication skills. Strong knowledge of Microsoft Intune for endpoint management and deskside support operations. Hands-on experience with Windows Autopilot device provisioning and deployment. Strong expertise in troubleshooting desktop/laptop hardware, operating systems, and application-related issues. Experience supporting Windows environments, Microsoft Office applications, and end-user computing devices. Good understanding of device lifecycle management, hardware diagnostics, and repair processes. Basic (L1) networking knowledge, including connectivity troubleshooting, IP configuration, cabling, and patching. Exposure to Active Directory, remote support tools, and ITSM processes is preferred. Knowledge of Microsoft Teams Rooms (MTR) solutions will be an added advantage. Key Responsibilities Provide onsite and remote support for end users. Diagnose and resolve desktop, laptop, hardware, software, and application issues. Manage device enrollment, configuration, and compliance using Microsoft Intune. Support device deployments and refresh activities through Windows Autopilot. Perform routine maintenance, asset management, and troubleshooting activities. Collaborate with internal teams to ensure timely incident resolution and service excellence. What Were Looking For A disciplined and professional individual with a positive attitude. Eagerness to learn new technologies and contribute to team success. Strong analytical and problem-solving skills. Excellent customer service and stakeholder management capabilities. A team player who can work effectively in a fast-paced environment while taking ownership of assigned tasks. Location: Noida If you're passionate about end-user computing, modern workplace technologies, and delivering exceptional IT support experiences, we'd love to hear from you. .