01Overview
Over the past 16 years, Medanta has created an unrivalled impact in delivering world class multi-specialty care for patients in India. We have hospitals in Gurgaon, Lucknow, Patna, Indore and Ranchi. In addition, we have clinics in Defence Colony (South Delhi), Cybercity & Subhash Chowk (Gurgaon), and at the Delhi Airport. Medanta is constantly growing and has also ventured in Retail vertical through Diagnostics (Laboratory Services) and Pharmacies. We also have also launched homecare services. We further plan to scale up existing facilities and expand into a few more geographical areas and also identify new avenues (Academics - Medical College) within the Healthcare eco-system. As we continue to scale and grow into new geographies, explore innovative methods of healthcare delivery, we are looking to hire exceptional talent to achieve our vision and grow in the process to achieve their professional aspiration.Job Title: National Key Account Manager InsuranceLocation: GurgaonReporting to: Chief Marketing & Growth OfficerRole Mandate: Lead Medantas engagement with Insurance Companies, TPAs, and Healthcare Aggregators, driving payer partnerships, network expansion, and strong commercial outcomes. The role will own empanelments, renewals, pricing negotiations, and relationship management to ensure sustained growth, improved realizations, and seamless payer operations across all units.Key ResponsibilitiesManage national-level relationships with Insurance Companies, TPAs, and AggregatorsDrive empanelment of new TPAs and insurance partners across Medanta hospitalsLead renewals of existing agreements, ensuring continuity and improved commercial termsExpand existing partnerships by onboarding additional Medanta units onto payer networksOwn commercial negotiations, including tariffs, pricing structures, and contract termsImprove realizations and overall profitability across payer accountsWork closely with internal teams to resolve claims, billing, and operational escalationsBuild strong relationships with key stakeholders including network teamsEnsure compliance with payer policies, documentation standards, and regulatory requirementsKPIsRevenue from Insurance & TPA channelsNumber of new empanelments (TPAs / Insurers / Aggregators)In time renewalImprovement in tariffs and realizationsOutstanding receivables and collection efficiencyIdeal Candidate Profile915 years of experience in insurance companies / TPAs as network management / provider networkProven track record in negotiations with large hospital chainsDeep understanding of payer ecosystems, claims processes, and pricing modelsStrong network in insurance companies / TPA eco system will be an added advantage.Key SkillsNegotiation and commercial structuringRelationship management and stakeholder influenceFinancial acumen including tariffs, realizations, and collectionsProblem-solving across claims and operationsStrong execution focus and ownership mindset .
