01Key Responsibilities
Manage and support enterprise-grade network infrastructure, including hybrid cloud environments (AWS/Azure)
Configure and troubleshoot network components including routers, switches, SD-WAN, firewalls, VPNs, wireless controllers, and load balancers
Manage cloud networking components such as VPCs, VNets, NSGs, subnets, and cloud gateways
Provide L2-level troubleshooting for complex network and infrastructure issues
Independently perform L2-level activities for infrastructure upgrades, hardware refreshes, patching
Execute network changes following ITIL-based incident and change management practices
Participate in major incident management (P1/P2) and support on-call rotations
Ensure compliance with security and audit standards; participate in infra-audits
Collaborate with vendors for issue resolution and escalations
Mentor L1 team, support knowledge sharing, and drive operational excellence in shift-based support
Contribute to internal documentation, SOPs, and knowledge base updates
Required Skills & Qualifications:
Total Experience: 4 to 7 years
Relevant Network Experience (Enterprise/Corporate): 3 to 6 years
Proven hands-on L2-level experience with enterprise networking technologies
(Cisco, Juniper, Fortinet, AWS, Azure, etc.)
Familiarity with network security best practices and configurations
Ability to work in 24x7 shift operations, including night/weekend rotations
Preferred Skills & Qualifications:
Bachelor's in computer science/IT/Electronics Engineering, M.C.A. or equivalent University degree
Industry certifications such as CCNA, CCNP, JNCIS, Fortinet NSE, or equivalent
Exposure to infra-audits, compliance processes, and security controls
Strong documentation, verbal and written communication skills
Valuable analytical, problem-solving, and decision-making skills
Why Gruve
At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If youre passionate about technology and eager to make an impact, wed love to hear from you.
Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted. .
