Network Support Engineer (Prahlad Nagar)

Position: Network Support Engineer Location: Ahmedabad, India Employment Type: Full-time Experience : 6 Months - 3 Years Industry: Information Technology & Services | Computer Networking | Software About Ray Ray is an innovation-driven technology company redefining enterprise networking. We build secure, cloud-managed connectivity solutionsincluding SD-WAN, Wi-Fi, and NGFWtailored for modern distributed enterprises. Our platform is trusted by large BFSI, retail, education, and hospitality organizations. Qualifications & Certifications - Advanced Certifications: CCNP, CCIE, Red Hat, or equivalent industry credentials Experience - 6 Months - 1 Year of hands-on experience in enterprise networking - Proven track record in leading SD-WAN and Wireless network architecture and deployments - Experience in handling critical escalations, driving RCA, and mentoring teams Work Schedule - Monday to Saturday (10 AM to 7 PM India Time) - Extended availability required for high-priority escalations and deployments - Flexibility to transition to a 5-day rotational shift schedule in the future, based on business needs Key Responsibilities - Deployment of SD-WAN and Wireless network solutions. - Deep understanding of: DNS, DHCP, VPN, IPSEC, BGP, OSPF, HSRP, 802.11, 802.1x, SNMP - Experience with enterprise firewalls (Sophos, Palo Alto, Fortinet, pfSense) - Hands-on with L2/L3 switching and routing using Cisco, Juniper, HP - Knowledge of cloud networking: AWS, Azure, hybrid connectivity models - Integration with identity-based authentication (Cisco ISE, AD, Radius, LDAP) - Familiarity with network automation and scripting (e.g., Python, Ansible) - Use of tools like Wireshark, SolarWinds, Cisco Prime, Panorama for diagnostics - Robust technical documentation and communication skills What You Bring - Ownership mindset and problem-solving skill - Ability to work across technical and business teams - Passion for scalable, secure, and modern networking Why Join Ray - Be a key contributor to Indias next-gen cloud-managed networking platform - Lead large-scale projects and influence product direction - Competitive compensation, high-growth environment, and innovation-led culture Email: Job Types: Full-time, Permanent Compensation: 180,000.00 - 450,000.00 per year Benefits: - Flexible schedule - Paid sick time - Paid time off - Provident Fund Work Location: In person .