Non-Voice Process - Email & Chat Support

Job Title: Non-Voice Process Email & Chat Support Location: Chennai Job Type: Full-time Working Days: 5 Days a Week Shift: Rotational Shift Job Description We are hiring experienced candidates for the Non-Voice Process Email & Chat Support role. The ideal candidate should have excellent written communication skills, good typing speed, and the ability to resolve customer queries efficiently through email and chat. Key Responsibilities Handle customer queries through Email and Chat support. Provide accurate, timely, and professional responses. Resolve customer issues while maintaining high customer satisfaction. Document customer interactions accurately in the system. Meet quality, productivity, and turnaround time (TAT) targets. Follow company policies and process guidelines. Eligibility Criteria Qualification: 12th Pass / Diploma / ITI / Any Graduate. Experience: 6 Months to 1+ Year in Email or Chat Support / Non-Voice Process. Good written English communication skills. Basic knowledge of MS Office and Email applications. Typing speed of at least 25 WPM . Willing to work in rotational shifts. Immediate joiners are preferred. Location: Chennai Interested candidates can apply or contact: View phone number on foundit.in .