Roles and Responsibility
Manage and oversee the collection process for timely debt recovery. Develop and implement effective strategies to minimize delinquencies and improve credit quality. Build strong relationships with customers to resolve issues promptly. Collaborate with internal teams to identify and mitigate potential risks. Analyze data to provide insights on customer behavior and preferences. Ensure compliance with regulatory requirements and company policies. Job Requirements
Strong knowledge of banking operations, including micro banking and collection processes. Excellent communication and interpersonal skills for building strong customer relationships. Ability to analyze data and provide actionable insights to stakeholders. Strong problem-solving skills to resolve complex issues efficiently. Experience working in a fast-paced environment with multiple priorities and deadlines. Familiarity with regulatory requirements and company policies is essential. .
