01Requirements
35 years in support or operations roles, ideally in SaaS
Strong communication and organizational skills
Experience with support and project management tooling (Intercom, Notion, Asana, or similar)
Curious about AI and automation
Exceptional ability to prioritize, context-switch, and manage high volumes of work without losing quality
Strong instinct for identifying patterns and turning one-off fixes into scalable solutions
Willing to work weekends when required for events (expect a minimum of 5 per year)
Benefits:
Health insurance
Flexible work arrangements
Professional development opportunities
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