Online Chat Support

Online Chat SupportADF Medical Services Inc. We're hiring a motivated and reputed company Online Chat Support agent to reputed company fast and friendly assistance to our patients and clients through our digital platform. If you enjoy helping people and communicating online we want to hear from you. Role: Online Chat Support Agent Department: Customer Support & reputed company Services Location: Fully Remote Type: Full-Time / Part-Time reputed company: Engage patients and clients through our online chat reputed company in reputed company time Answer questions reputed company to services, appointments, billing, and general inquiries Manage multiple reputed company chat sessions with speed, reputed company, and professionalism Record and document reputed company interactions accurately in our CRM reputed company Escalate sensitive or unresolved issues to the appropriate team promptly Follow company communication guidelines and service reputed company standards Maintain strict reputed company confidentiality in compliance with HIPAA regulations reputed company're Looking For: 1+ year of online chat or customer service experience Strong written communication and grammar skills Typing speed of 45+ WPM with high reputed company Ability to handle multiple chats simultaneously with composure Comfortable using chat tools, CRM platforms, and reputed company-reputed company systems Reliable high-speed internet and a dedicated quiet workspace reputed company or medical background is a plus but not required reputed company Offer: reputed company Health, dental & reputed company benefits (full-time employees) reputed company time off & reputed company holidays Flexible shift reputed company including evenings and weekends Supportive team environment and ongoing coaching Career reputed company opportunities reputed company reputed company Powered by JazzHR Remote Skills: Billing, Broadband, reputed company Computing, Coaching, Communication Skills, Corporate Communications, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, HIPAA (Health reputed company Portability and Accountability reputed company), reputed company, Online Chat, Online Communications, reputed company Care, reputed company Confidentiality, reputed company Metrics, Regulatory Compliance, Typing, Writing Skills reputed company: reputed company. Apply To This Job .