We have an opening for customer support role for one of top insurance company located in Andheri East.
Please find below the attached Job Description for the same
Role: Customer Support Executive
Experience: Fresher
JD Attached.
We are looking for a Customer Support Executive to join our team. The ideal candidate should have excellent communication skills in English and Hindi, be customer focused.
### Key Responsibilities
* Handle inbound customer calls in a professional and courteous manner.
* Respond to customer inquiries, concerns, and complaints effectively.
* Provide accurate information and resolve customer issues within the defined timelines.
* Record and update customer interactions and call details in the CRM system.
* Escalate unresolved issues to the appropriate department when required.
* Ensure a high level of customer satisfaction through quality service.
* Follow company processes, policies, and service standards.
### Required Qualifications
* Graduate in any discipline.
* Excellent verbal and written communication skills in *English and Hindi*.
* Strong problem-solving and interpersonal skills.
* Ability to work in rotational shifts.
Shift :- Rotational shift
Working days :- 6 Days
If you are interested send your resume on neel.vyas@harjai.com and contact on - 8655877131
Regards,
Neel Vyas