01Overview
JD for Customer support role -
- Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool
- Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes
- Walk customers/ Provide navigational support on self service portal
- Ensure security verifications are carried out per company policies and procedures and is lines with the
GDPR guideline
- Place outbound calls to customers when required in line with Client / Companyguidelines
- Work productively whilst maintaining exceptional call/data quality standards in line with targets
- Working days : 5days (Rotational Weekoff)
- WFO/WFH : Work from office
- Shift : US Shift, (Shift will be in any of US time zones.
Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)
- Location Bangalore
- Experience - Fresher (Graduates/10+2) (2024 to 2026 passouts)
- Interview mode - F2F interview
Interested candidates can share their cv at .
