Dear Candidate,
Please find required JD below
Experience: 2 Years Minimum
Salary: 35 k CTC
For Quality Analyst in Banking Operations/Call Quality, where the focus is on evaluating customer interactions
JD Requirements
- Conduct call audits and quality evaluations.
- Ensure adherence to banking compliance standards.
- Identify process gaps.
- Provide actionable feedback to improve employee performance.
- Monitor service quality and compliance .
