01Overview
Role & responsibilities:
- Managing production application support.
- To understand the business process and provide consultation services.
- Provide Business analyst perspective to the recurring incidents and help in RCA of the problems.
- Driving timely resolution of customer issues within the expected SLA.
- Preparing and maintaining KEDB for all the known issues.
- Coordination with Product team / Development team for the next level support, bug-fixes and deliveries.
Experience :
- Total Experience: 1-2 Years
- Relevant Experience : Upto 1 Year in any SAP FNR
Primary Skills:
- Strong working knowledge on SAP FNR module is must.
- Knowledge relateSAP Forecasting & Replenishment architecture
- Good hands-on Demand forecasting, Replenishment planning, order proposal generation, Safety stock calculation etc.
- Exception management and alert monitoring
- Knowledge of production support, client interaction and issue resolution.
- Valuable communications skills
- Ability to articulate clearly in English.
- Willing to work in shifts.
- Good Analytical, Problem-Solving Skills and Interpersonal Skills.
- Knowledge of project management and transition.
* Any Graduation /PG in IT
If interested kindly shared the CV on .
