01Overview
We are seeking a dedicated Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their careers in the airline industry while providing excellent service to passengers.The key responsibilities of this role include assisting customers with flight bookings and modifications, addressing inquiries regarding travel policies, and resolving any issues related to ticketing and baggage. You will also provide information on flight schedules, help customers check in, and clarify common travel questions.Candidates should have strong communication skills, both verbal and written, as you will interact with a diverse range of customers. A positive attitude and the ability to handle stressful situations calmly are essential. Attention to detail is important for accurately processing bookings and understanding customer needs. Proficiency in English is required, and knowledge of additional languages is a plus, as it enhances communication with international travelers. A basic understanding of computer systems and online booking platforms can be beneficial, but training will be provided. Ideal candidates exhibit a passion for helping others and a readiness to learn about the travel industry. This full-time role requires candidates to work from the office, ensuring that all customer service interactions are conducted professionally and efficiently. If you are enthusiastic about customer service and travel, this could be the perfect opportunity for you!
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass
Role
Airline Customer Service Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 29 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
kolkata .
