Openings For Customer Support Executive || Freshers & Experienced

1. Responding to Customer Inquiries : You will answer phone calls, emails, and chats from customers, providing accurate information and resolving their issues efficiently.2. Order Management : Assist customers with placing orders, tracking shipments, and handling returns, ensuring a smooth process from start to finish.3. Issue Resolution : Identify and troubleshoot problems reported by customers, working quickly to find solutions that meet their needs.4. Feedback Collection : Gather customer feedback to help improve our services and share suggestions with the team.5. Record Keeping : Maintain detailed records of customer interactions and transactions to ensure clear communication and follow-up.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in both English and local languages. A positive attitude and a willingness to learn are essential. Attention to detail and the ability to work well in a team environment are also important. We expect you to navigate computer systems efficiently and manage your time effectively to handle customer inquiries promptly. A knack for problem-solving will help you thrive in this role. Experience 0 - 1 Years No. of Openings 100 Education 12th Pass Role Customer Support Executive Industry Type Call Centre / BPO / KPO / ITES / LPO Gender ( Male / Female ) Job Country India Type of Job Full Time (Night Shift) Work Location Type Work from Office Face interview location Mohali Punjab