01Overview
Non-Voice Process Job DescriptionJob Title: Customer Support Executive Non-Voice Process
call noor- 8951184962
Job Type: Full-Time
Process: Non-Voice Email / Chat / Back Office
Experience: Freshers & Experienced Candidates
Education: Graduates / Undergraduates
Location: Bangalore
Job ResponsibilitiesHandle customer queries through email and chat support.Resolve customer issues accurately and within the required turnaround time.Provide clear and professional written communication to customers.Process customer requests, updates, and service-related queries.Maintain accurate records of customer interactions and transactions.Follow company policies, process guidelines, and quality standards.Coordinate with internal teams to resolve complex customer issues.Ensure high levels of customer satisfaction and timely query resolution.Meet daily productivity, quality, and turnaround-time targets.Candidate RequirementsGood written and verbal communication skills.Basic computer knowledge and typing skills.Ability to understand and respond to customer queries professionally.Good attention to detail and problem-solving skills.Comfortable working in rotational shifts, if required.Freshers and candidates with relevant customer service/non-voice experience can apply.
Key SkillsEmail Support | Chat Support | Customer Service | Non-Voice Process | Back Office | Data Entry | Written Communication | MS Office | Problem Solving | Customer Handling
Salary: As per experience and company standards + applicable incentives/benefits .
