Operation Executive

1. Operational Support Manage and process travel bookings (domestic and international) in coordination with internal teams and third-party vendors. Monitor and verify billing records, ensuring all invoices, receipts, and payment details are accurate and aligned with company policies. Handle and coordinate chauffeur services, ensuring timely vehicle allocation, schedule adherence, and issue resolution. 2. Customer Interaction Respond to customer queries via email and phone in a professional and timely manner. Ensure customer satisfaction by providing effective resolutions to complaints, delays, or discrepancies. Maintain detailed logs of customer interactions, feedback, and action taken. 3. Data Management & Reporting Maintain and update internal databases, spreadsheets, and booking systems to ensure real-time data accuracy. Analyse operational data to identify inefficiencies, cost-saving opportunities, and performance trends. Required Skills: Comfortable with handling data and making calculations. Proficiency in MS Excel. Ability to work in double shifts. Excellent communication (verbal and written) in English; additional language proficiency is a plus. Ability to handle pressure and multitask efficiently in a fast-paced environment. Strong organizational and time-management skills. Positive attitude with a problem-solving mindset and the ability to work independently or in a team. Experience: 02 years; prior experience in travel booking, billing, chauffeur services, or back-office operations is highly preferred. Shifts: Day Shift: 11am 9pm Night Shift: 9pm 7am 6 Days Working (Rotational Week-Offs) It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.More about this Operation Executive jobPlease go through the FAQs to get all answers related to the given Operation Executive jobCan freshers or experienced candidates apply for this Operation Executive role Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Operation Executive role. What salary is offered for this Operation Executive job Ans : The salary for this Operation Executive job ranges between 20,000-22,000 per month. What shift and timings does this job follow Ans : This Operation Executive job follows a Rotational shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata. How many openings are available for this position Ans : There are 10 openings available for this position. Is this job open for all genders Ans : Yes, this Operation Executive job is open for both male and female candidates. What does the role of Operation Executive involve Ans : As a Operation Executive, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category. Where is this job located Ans : This Operation Executive job is located in Sector V - Salt Lake, Kolkata. What kind of candidate is ideal for this job Ans : A candidate with skills like International Calling along with 0-2 years of experience is ideal for this Operation Executive job. Why should you apply for this Operation Executive job Ans : This Operation Executive job offers a salary between 20,000-22,000 per month. This is a Full Time opportunity and has 10 openings available. Candidates can call HR for more info. .