01Overview
Introduction
Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing whats right.
We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.
At Gallagher, youll find more than a job; youll find a culture built on trust, driven by collaboration, and sustained by the belief that were better together. Experience a workplace where youre encouraged to be yourself, supported to succeed, and inspired to keep learning. Thats what it means to live The Gallagher Way.
Founded in 2006, the Gallagher Center of Excellence (GCoE) upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.
How you'll make an impact
Remote monitoring and support for computer jobs/processes running on Windows servers located in US, UK and Canada. The jobs primarily involve accessing data stored on Oracle or MS SQL Server databases. Three shifts will be scheduled to provide 16-hour coverage.
Monitor automated jobs and intervene as required
Work with production support manager to investigate job incidents
Run jobs based on specific events
Maintain operations logs
Review accuracy of pending automated jobs
Provide statistics and reporting on job activity
Troubleshoot data file transfers
Create and maintain computer jobs using various tools and custom
applications
Create and update supporting documentation for jobs
Validate data interfaces by running jobs in test environment
About you
Understanding of computer concepts and operations
Knowledge of Microsoft Windows and related principles (e.g. network security, application errors and exit codes, INI and XML configuration files)
Ability to create scripts (DOS, JScript, VBScript, Powershell) and automated processes a definite asset
Prior experience with ActiveBatch or similar software such as BMC Control-M, Tidal, CA AutoSys a definite asset
Experience with Microsoft Office applications (Word, Excel, Outlook)
Excellent oral and written skills
Able to work independently with minimal supervision
Basic understanding of networking and protocols (e.g. FTP, SFTP, FTPS, SMTP)
Basic SQL with Oracle and/or MS SQL Server
Understanding of PGP (Pretty Good Privacy) concepts
Additional Information
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits youll get, depending on your job level, these benefits may improve:
Medical Insurance and Parental Medical Insurance
Accidental Insurance and Life Insurance
Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
Flexi Benefits Plan Tax Savings Plans
Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day
Other benefits include:
Employee Wellness Programs
Training programs
And more.
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. .
