Operations & HR Manager

As a Hospital Operations & HR Management professional, you will be responsible for overseeing the efficient functioning of the hospital operations while managing human resources effectively. Your key responsibilities will include: - Developing and implementing hospital operational plans in alignment with organizational goals - Conducting monthly performance review meetings to monitor departmental targets - Ensuring quality standards, patient satisfaction (>95%), and efficient service delivery - Analyzing operational performance, controlling costs, and improving profitability - Coordinating with marketing for business growth and corporate relations In terms of Manpower Planning & Recruitment, you will be required to: - Plan and manage manpower based on bed occupancy (1:5 ratio) - Preparing manpower budgets and optimizing employee costs - Executing structured recruitment strategies for clinical & non-clinical staff - Ensuring proper selection processes, salary fitment, and verification For Employee Lifecycle Management, your duties will involve: - Handling internal sourcing, transfers, confirmations, and onboarding - Conducting performance appraisals, promotions, and career development initiatives - Identifying training needs and implementing development programs In the area of Employee Engagement & Retention, you will focus on: - Maintaining employee morale and conducting satisfaction surveys (ESS) - Implementing rewards & recognition programs - Analyzing attrition trends and implementing retention strategies - Addressing grievances and ensuring positive employee relations You will also be responsible for HR Operations & Compliance by: - Ensuring adherence to statutory requirements and timely submissions - Maintaining employee records, payroll inputs, and HR MIS reports - Supporting audits, inspections, and licensing requirements Additionally, your role will involve Discipline & Communication tasks such as: - Maintaining discipline, grooming standards, and workplace policies - Promoting effective communication through meetings and feedback systems Furthermore, you will oversee Welfare & Safety procedures by: - Managing employee welfare programs, insurance, and benefits - Ensuring compliance with safety norms for patients and staff - Supporting hospital events and employee well-being initiatives Your responsibilities will also include Budgeting & Reporting tasks like: - Preparing annual budgets and monitoring variances - Submitting monthly reports and supporting data-driven decision-making Lastly, you will focus on Patient & Service Excellence by: - Enhancing patient experience through feedback and service improvements - Addressing complaints and ensuring personalized patient care Please note that the job is Full-time with a salary range of 40,000.00 - 50,000.00 per month. The benefits include Cell phone reimbursement, Health insurance, and Provident Fund. The work location is in person. As a Hospital Operations & HR Management professional, you will be responsible for overseeing the efficient functioning of the hospital operations while managing human resources effectively. Your key responsibilities will include: - Developing and implementing hospital operational plans in alignment with organizational goals - Conducting monthly performance review meetings to monitor departmental targets - Ensuring quality standards, patient satisfaction (>95%), and efficient service delivery - Analyzing operational performance, controlling costs, and improving profitability - Coordinating with marketing for business growth and corporate relations In terms of Manpower Planning & Recruitment, you will be required to: - Plan and manage manpower based on bed occupancy (1:5 ratio) - Preparing manpower budgets and optimizing employee costs - Executing structured recruitment strategies for clinical & non-clinical staff - Ensuring proper selection processes, salary fitment, and verification For Employee Lifecycle Management, your duties will involve: - Handling internal sourcing, transfers, confirmations, and onboarding - Conducting performance appraisals, promotions, and career development initiatives - Identifying training needs and implementing development programs In the area of Employee Engagement & Retention, you will focus on: - Maintaining employee morale and conducting satisfaction surveys (ESS) - Implementing rewards & recognition programs - Analyzing attrition trends and implementing retention strategies - Addressing grievances and ensuring positive employee relations You will also be responsible for HR Operations & Compliance by: - Ensuring adherence to statutory requirements and timely submissions - Maintaining employee records, payroll inputs, and HR MIS reports - Supporting audits, inspections, and licensing requirements Additionally, your role will involve Discipline & Communication tasks such as: - Maintaining discipline, grooming standards, and workplace policies - Promoting effective