01Overview
Kardex India Private Limited is seeking a motivated self-starter to join our Life Cycle service Team in the role of Operations executive, to be based in Bangalore, India. This is a Full Time Position, which reports to the Director Life Cycle Service. Your tasks Contract Lifecycle Management: You'll manage the complete contract lifecycle, including planning, scheduling, and execution of preventive maintenance services. A key focus is to prevent revenue loss by ensuring all contract terms are met, and all services are accurately invoiced using SAP. Operations & Logistics: A primary responsibility is to efficiently schedule and dispatch maintenance visits, coordinating with Field Service Managers to optimize staff allocation and minimize customer downtime. You'll use a machine database to track and manage all equipment, including those under warranty. Stakeholder Communication: You'll be the central hub for communication, providing high-level updates to the Life Cycle Service team and other key stakeholders. You'll also create and present regular reports (bi-monthly and monthly) on contract status, progress, and performance. Financial & Administrative Tasks: You'll handle all preventive maintenance invoicing( SAP Exposure is must), and assist with vendor registration and machine database management to ensure all records are accurate and up-to-date. Cross functional Support: Support cross function in case of urgencies and slip into other back office work in case of absence or at times during additional workload REQUIREMENTS Education: Graduate or equivalent Relevant experience can compensate for lack of education Relevant work-experience: Minimum 3 -5 years of experience in a similar position as a Operations Executive Work exposure in SAP environment knowledge is must Language skills: Local language(s) native or fluent (both speaking and writing) English fluent (both speaking and writing) English, Kannada, Hindi Behaviours required to perform this role: Collaborates & team effectively. Open and easy communicator Ability to work under pressure and stressful conditions. Service-minded Ability to influence change across multiple locations/functions and organizations. Ability to Multitask Other skills/competences/qualifications: Customer- and business-oriented Financial and commercial awareness Structured, self-organized and self-motivated Independent and team player Communication skills Interpersonal skills Personal effectiveness Project management/coordination Flexible IT-knowledge (especially Microsoft Office) This role is only open to Indian citizen Your profile Working with Kardex Automated storage solutions are high-tech. The basis for this is our genuine high-quality work from our own production sites, the skills of our specialists in planning, production, and assembly, as well as the innovative spirit of our engineers from research and development. For years, we have been developing solutions in the areas of Industry 4.0 and digitalization to offer our customers an excellent all-around service. .