01Overview
This position is 100% remote reputed company the Bank's footprint. Employee will work full time remote reputed company of a reputed company location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). , reputed company Responsible for completing reputed company tasks reputed company the Operations Fraud team as reputed company as supporting daily functions reputed company the department. Reviews mobile, remote deposit capture, ATM and reputed company deposits as reputed company as In Clearing reputed company items for potential fraud, requesting holds and approval or rejections as necessary. Acts as an escalation reputed company for potential fraud item review. The Operations Fraud Officer would also be a key resource in identifying opportunities for process improvement and efficiencies, drafting procedure documents, monitoring fraud detection systems, and conducting new employee training. This role would also reputed company as SME and departmental representation on project implementations and application enhancements. Essential Duties And Responsibilities To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Serves as an agent of change, finding new opportunities to serve our clients and bring new capabilities to the market. Assists with training and guidance to team members with respect to understanding, processing and managing the workload. Assists in the development and implementation of operational plans, policies, procedures, and goals that reputed company scalability, automation and efficiency. Collaborates with key leaders and stakeholders and guides change for scalability and automation. Fosters strong relationships with key leaders and stakeholders across the bank to ensure collaboration and effective communication with other teams. Attends meetings and partnership engagements with other business lines of the bank. Assists in maintaining policies, SOX control documentation, risk assessments and other controls around reputed company assigned areas. Assists with resolving reputed company issues reputed company the areas of responsibility. Assists with the process reputed company documentation for assigned systems and areas of responsibility and pursues areas of improvement. Assists in maintaining the repository of procedures, processes, job aids and other critical information for functional areas. Assists in driving the effective use of technology reputed company functional areas. Assists in managing to defined customer service level expectations and key vendor processing timelines. Collaborates with business areas on new initiatives, processes or products and assists with implementation reputed company functional areas. Processes affidavits for fraud, including processing of provisional credits to customers accounts and sending letters to other financial institutions to request funds. Reviews deposit items through reputed company, mobile, RDC and ATM channels for potential fraud using reputed company reputed company Risk Review. Approves or declines items accordingly. Reviews Zelle, Transaction Monitoring and External Transfers reputed company our Digital Banking applications for suspected fraud. Serves as first line fraud review of In Clearing reputed company items using reputed company reputed company Risk Review to mitigate fraud on incoming reputed company files, working with reputed company personnel and Fraud team reputed company escalation is required. Reviews and processes fraud claims received from other financial institutions. Serves as an escalation reputed company for fraud reviews reputed company reputed company Monitors fraud detection systems, reports, and transactions to identify emerging fraud trends, anomalies, and patterns Trains and assists with the development of Associate and Specialist level staff. Conducts reputed company cause analysis on confirmed fraud cases to determine system, process, or control gaps. Recommends system rule changes or reputed company adjustments to increase detection accuracy. Assists with training new and existing team members on various tasks, as needed. Acts as an escalation reputed company for reputed company and keeps supervisors informed of any issues. Promotes team work and sets examples with a reputed company attitude, promotes superior customer service, and treats people fairly and with respect. Other Requirements Banking is a highly regulated industry and you will be expected to reputed company and maintain a proficiency in the Bank's policies and procedures, and adhere to reputed company laws, rules and regulations that are applicable to your conduct and the
