Role Overview
Stripe is launching Stripe Delivery Centers - a new global team to design, implement and grow Stripes operations for the next decade. As an Operations Manager, AML, you will recruit, manage, and develop a group of Operations Associates focusing on Anti-Money Laundering (AML) investigations. Your role will involve ensuring the platform's safety, preventing prohibited parties from using services, identifying bad actors engaging in financial crimes, and mitigating risks. You will play a crucial role in building this new operational capability for Stripe and accelerating Stripes growth.
Key Responsibilities
- Recruit, manage, coach, and develop a team of in-office Financial Crimes Operations Associates
- Guide the team in completing AML investigations, reviews, and identifying money laundering, terrorism financing, and/or sanction risks
- Drive strong operational delivery and process improvement to mitigate financial crimes risk while balancing operational efficiency and user impact
- Build a great culture ensuring team members are happy, effective, and growing in their career
- Set clear goals and direction, provide regular feedback on team members' performance
- Be data-driven in your analysis of performance and decision-making
- Transmit and foster Stripes values, serving as a beacon of the user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment
Qualifications Required
- At least 8 years of direct people management experience
- Experience with payments, risk, compliance, and/or financial services industry operations
- Expertise in AML regulations and best practices
- Excellent written and verbal communication skills in English
- Ability to partner effectively with internal globally distributed stakeholders
- Strong operational background including new process launches and service delivery
- Passion for process improvement and innovation
Note: Additional details about the company were not present in the provided job description.
