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Homeโ€บCompaniesโ€บGratitude Indiaโ€บOperations Manager International Voice Process in Leading BPO (Bengaluru)
GI

Operations Manager International Voice Process in Leading BPO (Bengaluru)

๐Ÿ“LOCATIONBangalore
๐Ÿ“ˆEXPERIENCE5 to 9 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryBPO / Call Center
๐Ÿ—“POSTED14 Aug 2026

01Overview

Lead operations, ensure KPI/compliance adherence, and manage daily workflows. Drive team performance, resource planning, and continuous improvement while handling escalations and maintaining stakeholder communication. Required Candidate profile 5+ yrs operations experience with Google product exposure. Skilled in KPI management team leadership, performance analysis, and process improvement Solid communication and coaching abilities required .

02What you'll need

Experience
5 to 9 Yrs
Employment Type
Full time
Programming languages
operationsteam leadershipperformance analysisprocess improvementcommunicationcoachingKPI management

03About GRATITUDE INDIA

BPO / Call CenterIndustry
Full timeEmployment Type
BangaloreLocation
Not Disclosed ยท salary hidden by employer
5 to 9 Yrs ยท Bangalore
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
GI
GRATITUDE INDIA
BPO / Call Center
View all GRATITUDE INDIA jobs โ†’
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