01Responsibilities
- Coordinating with supervisors, subordinates, and other teams to anticipate and assess load and plan the distribution
- Maintaining and improving the quality of the experiences provided on trails by the operations team.
- Working closely with the operations team to achieve trials of the highest quality. Constant monitoring of experiences offered by the company
- Taking complete responsibility for executing group trials and being on the field whenever necessary
- Make sure the operations team is motivated in their tasks
- Share feedback with other teams like sales, marketing, and top management and work on the feedback received from them
- Managing the curation team to ensure that the experiences/trails are curated to the best possible level and working closely with the vendors/ hosts to maintain a good relationship. Regular Meeting with Hosts. Work on existing and new curations
- Ensure that the training of new joiners and the current team is done continuously and at par with industry standards
- Documentation of trail quality, group handling reports, feedback reports, employee reviews, and other documentation
- Create and update Tasks List for each member of the Operations Team and monitor the same.
- Share Hiring requirements in the team and be a part of the process
- Streamline and supervise the process where data from the trails such as costs and finances, inventory is tracked and maintained
- Work with team members individually to improve their skills.
- Ideation for new trails and Projects as well as temporary projects for existing clients
Benefits of working as a Operations Manager in Goa:
Excellent benefits
Opportunities to grow
Attractive package .
