Operations Manager

- Apply statistical techniques, hypothesis testing, feature engineering, and modeling to deliver robust, data-driven insights and predictive models. - Utilize NLP technologies like spaCy, Transformers, and OCR to construct intelligent text-processing and language-understanding solutions. - Drive innovation in Generative AI by leveraging large language models and prompt engineering for cutting-edge applications. - Ensure clear communication and structured problem-solving, translating complex technical concepts into compelling narratives for stakeholders. - Engage and influence business partners and stakeholders by providing actionable insights and fostering collaboration across teams. - Lead and develop talent, promoting engagement and growth within the team to build high-performing analytics and AI capabilities. - Develop predictive models for churn prediction and lead scoring aligned with workflows. - Collaborate on Power BI dashboards to operationalize insights for business stakeholders. - Ensure adherence to GDPR and Regional Data policies for all ML workflows. - Mentor junior team members and lead technical design discussions. About MetLife: MetLife is recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune Worlds 25 Best Workplaces. As one of the worlds leading financial services companies, MetLife provides insurance, annuities, employee benefits, and asset management to individual and institutional customers in more than 40 markets globally. Guided by core values such as Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead, MetLife aims to help create a more confident future for colleagues, customers, communities, and the world at large. Join MetLife in transforming the next century in financial services as it's #AllTogetherPossible.