Operations ManagerP and C Claims

As an experienced P C Claims Senior Manager your role will involve managing endtoend claims operations including FNOL investigation adjudication settlement and closure You will be responsible for overseeing the entire P C claims lifecycle handling complex and highvalue claims leading and managing large teams ensuring SLA adherence quality and operational efficiency Additionally you will manage client relationships coordinate with various departments ensure compliance with insurance regulations monitor key KPIs drive process improvements and support automation transformation initiatives Key Responsibilities Oversee endtoend P C claims lifecycle from FNOL to settlement and closure Handle complex and highvalue claims ensuring accurate assessment and resolution Lead and manage large teams including managers and claims professionals Ensure SLA adherence quality and operational efficiency Manage client relationships and act as escalation point for critical issues Coordinate with underwriting finance legal and external vendors Ensure compliance with insurance regulations and internal audit requirements Monitor key KPIs such as turnaround time accuracy and claims leakage Drive process improvements and support automation transformation initiatives Qualification Required 15 years of experience in P C General Insurance claims Strong experience in endtoend claims processing Proven team leadership and people management skills Solid client and stakeholder management experience Good understanding of insurance policies coverage and claims adjudication Analytical and decisionmaking skills As an experienced P C Claims Senior Manager your role will involve managing endtoend claims operations including FNOL investigation adjudication settlement and closure You will be responsible for overseeing the entire P C claims lifecycle handling complex and highvalue claims leading and managing large teams ensuring SLA adherence quality and operational efficiency Additionally you will manage client relationships coordinate with various departments ensure compliance with insurance regulations monitor key KPIs drive process improvements and support automation transformation initiatives Key Responsibilities Oversee endtoend P C claims lifecycle from FNOL to settlement and closure Handle complex and highvalue claims ensuring accurate assessment and resolution Lead and manage large teams including managers and claims professionals Ensure SLA adherence quality and operational efficiency Manage client relationships and act as escalation point for critical issues Coordinate with underwriting finance legal and external vendors Ensure compliance with insurance regulations and internal audit requirements Monitor key KPIs such as turnaround time accuracy and claims leakage Drive process improvements and support automation transformation initiatives Qualification Required 15 years of experience in P C General Insurance claims Strong experience in endtoend claims processing Proven team leadership and people management skills Solid client and stakeholder management experience Good understanding of insurance policies coverage and claims adjudication Analytical and decisionmaking skills .