OPERATIONS SUPPORT EXECUTIVE UK AUTO FINANCE / CREDIT OPERATIONS-ODL

OPERATIONS SUPPORT EXECUTIVE UK AUTO FINANCE / CREDIT OPERATIONS At FinacPlus, we are more than a service provider we are a Virtual Business Process Partner to leading global financial institutions, fintech companies, and data-driven enterprises. Our teams integrate seamlessly with client organizations, delivering high-impact analytics, finance, risk, and technology capabilities from India. FinacPlus is a Great Place to Work Certified organization, recognized for our collaborative culture, strong leadership values, employee-first philosophy, and commitment to professional growth. If you are looking for global exposure, ownership-driven work, and meaningful career acceleration this is where you belong. We are currently hiring an Operations Support Executive with 35 years of experience to support a leading UK-based automobile finance client. This role offers strong exposure to credit underwriting support, loan processing, and regulatory-compliant lending operations within the UK financial ecosystem. As an Operations Support Executive, you will serve as an embedded partner working closely with underwriting teams, operations, and UK-based stakeholders. You will not just process applications you will contribute to credit decisioning, risk assessment, and seamless customer onboarding. RESPONSIBILITIESYou will support and execute credit underwriting activities across customer segments and score bands in alignment with defined risk policy guidelines.You will contribute to customer onboarding processes by completing verification checks and ensuring all applications meet the organizations risk appetite and compliance standards.You will review Credit Reference Agency (CRA) reports and analyze customer profiles to identify potential risks and support informed lending decisions.You will perform detailed analysis of financial documentation, validating declared income and assessing affordability in line with lending policies.You will verify all loan documentation to ensure accuracy, completeness, authenticity, and alignment with system records.You will ensure all AML, KYC, fraud checks, and vehicle verification requirements are completed prior to loan funding.You will prioritize and manage daily workflows based on business SLAs and customer requirements, ensuring timely processing and high service quality.You will communicate with customers via email to address queries and handle sensitive financial matters professionally and efficiently.You will collaborate with UK-based management and cross-functional teams to ensure smooth operations and consistent service delivery.You will contribute to maintaining high service standards and customer outcomes, supporting the client in achieving top service ratings. QUALIFICATIONS AND EXPERIENCE35 years of experience in credit operations, loan processing, underwriting support, or motor finance industryBachelors degree or MBA in Finance, Business Administration, or related fieldStrong understanding of KYC, AML regulations, and lending compliance frameworksExperience in document verification, income assessment, and credit analysisFamiliarity with UK lending processes and regulatory standards preferredStrong written and verbal communication skills with customer-facing experience WHAT MAKES YOU A STRONG FITStrong analytical mindset with the ability to assess credit risk and customer profilesOwnership-driven approach to delivering accurate and compliant loan processingSound judgment in handling sensitive financial data and decision supportExcellent communication skills for interacting with customers and global stakeholdersHigh level of integrity with strict adherence to data confidentiality and complianceProcess-oriented mindset with the ability to work in fast-paced, SLA-driven environments WHY HIGH-PERFORMING TALENT CHOOSES FINACPLUSDirect exposure to UK financial services and auto finance operationsOpportunity to work on core credit and underwriting processesGreat Place to Work Certified culture with strong employee focusAccelerated career growth in global lending and risk domainsOwnership-driven roles with real impact on customer onboarding and credit decisionsContinuous learning in global compliance, underwriting, and financial operationsStable, governance-driven organization supporting long-term growth LOCATION: Hi-Tech City, Hyderabad TIMINGS: UK Shift 2:00 PM to 11:00 PM IST .