01Key Responsibilities
- Back-office communication: Act as the first point of contact for store teams, IT, and planning departments, ensuring efficient and timely information flow.
- Meeting support: Attend internal meetings, take accurate minutes, and distribute actionable follow-ups.
- Reporting & analysis: Must be an advanced Excel user with expertise in PivotTables, Power Query, INDEX/MATCH or XLOOKUP, complex formulas, conditional formatting, and automation (macros/VBA) for reporting and data analysis Perform manual and ad-hoc reporting tasks to support decision-making.
- System & process support: Create and manage postage labels and distribution tracking. Support system testing and contribute to troubleshooting with IT teams. Develop and update training manuals for internal use.
- Process improvement: Gather FAQs from stores and teams to build Standard Operating Procedures (SOPs). Conduct operations gap analysis and propose improvements to streamline workflows.
- General operations support: Assist with day-to-day administrative and operational tasks as required.
What we are looking for (Skill sets
- Advanced proficiency in Microsoft Excel (formulas, pivot tables, VLOOKUP, conditional formatting, data analysis).
- Strong analytical and problem-solving skills with the ability to interpret and present data effectively.
- Excellent written and verbal communication skills for clear documentation and stakeholder management.
- Highly organized with robust attention to detail and the ability to multitask.
- Experience in system testing, documentation, and process creation (preferred).
- Previous experience in retail operations or jewellery/luxury industry (advantageous but not essential).
Why Join Us
Joining Neve Jewels means becoming part of a leading name in the diamond jewelry industry, renowned for its excellence and innovation. We offer a dynamic and collaborative work environment that values creativity and teamwork, along with a competitive salary and comprehensive benefits package. At Neve, youll find ample opportunities for professional growth and career development. We also prioritize your well-being with robust medical insurance and a unique Birthday Special Leave to celebrate your special day. Shape your career with us and create lasting value in a thriving industry.
Job Type: Full time
Compensation: 400,000.00 - 600,000.00 per year
Benefits:
- Health insurance
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your notice period
- What is your Current CTC
- What is your Expected CTC
- This is rotational shift job. Are you okay with rotational shift
Work Location: In person .
