01Overview
I. Job Summary
This intermediate level position is part of a team responsible for the configuration and support of software application systems within the Human Resources (HR) Organization. As part of the HR Technology team, this role provides basic technical and analytical support delivering HR processes. With experienced team members, may provide input for delivering HR processes.
II. Essential Duties and Responsibilities
Monitors HR systems, open cases and reviews current processes to troubleshoot application related issues and answers system related questions.
Seeks development on the job and through more formal training. Performs analysis and documents current and current processes to take advantage of technology.
Makes required configuration changes according to documented requirements. Advises on impacts to current configuration and downstream applications. Maintains foundational workforce structures, data fields and processes.
Analyzes impact of configuration of tables, data fields, foundational structures and processes on downstream systems and integrations.
Ensures data integrity and governance by supporting data imports and extracts and validating accuracy through reporting and queries. Supports integrations/file transfers.
With guidance, analyzes current software application products or recent modules in existing applications.
Provides day to day support and maintenance for system(s), preparation for releases, upgrades and/or patches. Executes testing, reporting and analysis of changes. Monitors open tickets/vendor escalations for progress.
Executes unit, integration and acceptance testing. Working with the functional team, provides screen shots and system steps for testing and change management.
May be responsible for configuring and delivering basic reports and queries utilizing delivered software. Follows established data governance.
Documents all configuration.
III. Qualifications
A. Required Qualifications
Bachelors Degree (accredited), or in lieu of degree
High School Diploma or GED (accredited) and four (4) years of relevant work experience
2 years of previous experience (in addition to education requirement)
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. .
