01Role Overview
As a Customer Support Executive, you will serve as the primary point of contact for customers, helping them resolve queries through email and live chat. This prospect is well-suited for freshers who want to gain practical experience in customer service while working in a dynamic and supportive environment.
02Key Responsibilities
Respond to customer queries via email and live chat in a timely and professional mannerProvide accurate information and ensure a positive customer experienceWork closely with the support team to meet performance and service goalsQuickly learn and adapt to company processes, tools, and customer requirementsWhat Were Looking ForStrong written English skills with professional communication abilitiesEagerness to learn and build a career in customer supportAvailability to work remote night shifts on a part-time basisPositive attitude, problem-solving approach, and strong teamwork skillsWhat We Offer:Fully remote and part-time work opportunityComprehensive training and ongoing support to help you succeedExposure to the SaaS industry along with opportunities for professional growth within a startup environmentIf you are passionate about helping customers and looking to start your career in customer support, we would love to hear from you! .