01Responsibilities
Responsibilities
Answer a high volume of incoming calls according to established procedures and performance standards.
Create work orders and capture structured data for each issue to provide audit trails and statistical analysis.
Ability to understand and follow documented departmental processes.
Ability to understand questions/issues presented by the field managers; direct field managers to Helix; escalate information to others.
Follow established payroll guidelines.
Ability to learn and understand Compass Payroll applications (SAP, MySTAFF, MyRequests, Helix, and other applications as assigned) to adequately support the workload.
Process and respond to emails according to standard procedures.
Process off-cycle checks according to standard procedures.
Perform other team-specific tasks as assigned.
Requirements
Effective oral and written communication skills
Payroll processing knowledge preferred
SAP experience preferred
Nice-to-haves
Bachelors degree preferred
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
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Company : Compass Group
Salary : Part-time .
