01Responsibilities
Develop and Maintain Insightful Dashboards: Design and build visually engaging dashboards and reports that help the founder and leadership team identify trends, measure performance, and make data-informed strategic decisions. Advance Data-Driven Operations: Provide visibility into key operational, clinical, and financial areas of the business through clear summaries, visualizations, and analysis that drive operational excellence and accountability. Champion Business Intelligence Initiatives: Lead the effort to establish and refine Chatterboxes business intelligence framework, ensuring the organization gains deeper visibility into performance metrics across departments. Build Redundancy and Operational Support: Cross-train with the Operations Specialist to understand core business processes and create redundancy within that role, providing reliable backup support as needed. Analyze and Model Data: Use arenaflex Sheets and related tools to construct financial and operational models, forecast trends, and support decision-making for staffing, scheduling, and growth initiatives. Ensure Data Accuracy and Integrity: Design and implement a system of checks and balances to verify the accuracy of payroll, billing, and related data, leveraging existing information sources to identify and resolve discrepancies. Execute Special Projects: Collaborate with leadership on ad hoc projects and analyses that arise in daily operations, applying curiosity, analytical rigor, and initiative to deliver actionable insights. Requirements Experience: 25 years of experience in business analysis, data analytics, operations, or a related role. Proven ability to translate raw data into clear insights and recommendations that inform business decisions. Technical Skills: Strong proficiency with arenaflex Sheets (including complex formulas, pivot tables, charts, and data validation). Competence with data cleaning and manipulationcomfortable structuring messy data and ensuring accuracy across sources. Basic understanding of financial modeling and operational metrics (e.g., revenue per clinician, utilization, arenaflex analysis). Working knowledge of arenaflex Workspace and project management tools (e.g., Monday, Slack, etc) Soft Skills: Strong attention to detail paired with the ability to see the bigger picture. Comfortable operating independently in a fast-changing environment, willing to dive into ambiguous problems and figure things out. Excellent communication skills, able to explain data insights clearly to non-technical audiences. Collaborative, curious, and energized by the idea of helping a mission-driven business grow. Benefits At Chatterboxes, we prioritize team member's professional and personal well-being: Long-term relationship mindset. We're looking for someone who can serve the company for many years to come. Embrace the flexibility of remote work, allowing you to achieve a healthy work-life balance while contributing to our team's success. Sleep well at night and be proud of your work by being a part of a mission driven company changing the pediatric speech language pathology industry. We are a neurodiversity affirming organization and proud to be an equal opportunity employer that believes in health, equity, equality, and prosperity for all so we can succeed in changing the way the pediatric speech language pathology industry works for both therapists and patients. Introduction to Chatterboxes Chatterboxes, a team of .
