Patient Care Coordinator

We are looking for a Patient Care Coordinator to assist patients and their attendants and ensure a smooth hospital experience. The candidate will be responsible for coordinating patient appointments, handling patient queries, assisting with registration, billing, reports, and treatment-related processes, and coordinating with doctors, nurses, and other hospital departments. The candidate must be fluent in Bengali, as they will be required to communicate effectively with Bengali-speaking patients. Good communication and interpersonal skills, basic computer knowledge, and a friendly and professional attitude are required.

Job Responsibilities:

• Coordinate with patients and their attendants regarding appointments, treatments, and hospital services.
• Assist patients throughout their hospital visit and ensure a smooth experience.
• Handle patient queries and provide appropriate information.
• Coordinate with doctors, nurses, and other hospital departments.

• Required Skills:

  • Fluency in Bengali and English; Hindi is an added advantage.
  • Good communication and interpersonal skills.
  • Patient handling and customer service skills.
  • Basic computer and documentation skills.
  • Empathy, patience, and problem-solving ability.
  • Healthcare/hospital experience preferred.
  • CONTACT : 8792215177
  •                   9611322886