Acquire current customers and build relationships to promote and sell banking products and services with a focus on CASA Current Account and Savings Account sales Meet and exceed sales targets for CASA accounts cross-selling other financial products and achieving overall business goals Provide excellent customer service addressing inquiries resolving issues and ensuring customer satisfaction Conduct needs-based analysis to understand customer financial goals and recommend appropriate banking solutions Maintain a thorough understanding of banking products services policies and procedures Stay updated on market trends competitor activities and regulatory changes to identify business opportunities Collaborate with other team members and departments to achieve common goals and provide comprehensive customer service Ensure compliance with all relevant regulations internal policies and ethical standards Maintain accurate records of customer interactions sales activities and other relevant information .
