01Responsibilities
Troubleshoot and resolve escalated infrastructure issues across Azure environments, including compute, storage, networking, and identity.
Administer and maintain Azure IaaS/PaaS resources (VMs, VNets, NSGs, Load Balancers, Storage Accounts, App Services).
Maintain and troubleshoot DNS infrastructure (Azure DNS, on-premises DNS, conditional forwarding, split-brain DNS, hybrid resolution).
Develop and maintain PowerShell scripts and runbooks for automation, reporting, and operational tasks.
Support hybrid connectivity (ExpressRoute, site-to-site VPN, Azure Arc) and ensure reliable communication between on-premises and cloud workloads.
Participate in change management, patching, and maintenance windows.
Monitor environment health using Azure Monitor, Log Analytics, or equivalent tools and respond to alerts.
Document procedures, architecture decisions, and troubleshooting runbooks.
Collaborate with Tier 3 engineering and architecture teams on projects and escalations.
What are we looking for
Were looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Required Qualifications
3-5 years of experience in infrastructure or cloud engineering roles.
Hands-on experience with Microsoft Azure (IaaS, networking, identity, storage).
Solid understanding of DNS concepts and administration (A/AAAA/CNAME/MX/SRV records, forward/reverse lookup zones, conditional forwarders, private DNS zones).
Proficiency in PowerShell scripting for automation, reporting, and systems administration.
Experience with Windows Server and Active Directory administration.
Understanding of TCP/IP networking, firewalls, and load balancing.
Ability to work in a ticket-driven environment and manage competing priorities.
Must know Service Now, Jira, Dynatrace.
Preferred Qualifications
Azure certifications (AZ-104, AZ-700, or AZ-140).
Experience with Azure Arc, Azure Migrate, or hybrid identity (Entra Connect).
Familiarity with IaC tools (Bicep, Terraform, ARM templates).
Experience with backup and disaster recovery solutions (Azure Site Recovery, Veeam, Zerto).
Exposure to CI/CD pipelines and DevOps practices.
Work Environment
On-call rotation for after-hours escalations.
May require occasional off-hours maintenance work.
Hybrid or on-site depending on organizational requirements.
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