- This role is primarily responsible for collections and recovery of overdue payments from customers in identified stressed accounts to maximize overall profitability. Minimum relevant experience in SME collections Secured/Unsecured products in Banks or NBFCs for minimum 2 years. Handled inhouse and outsourced collection setup including agency management and handling team. Ensure collection and recovery in identified stressed accounts with focus on critical NPA cases. Continuously monitor collection recovery status and take corrective actions to ensure closure of critical NPA cases in the assigned zone. Ensure collection and recovery for identified accounts and periodically monitor the processes to enhance efficiency in collections. Execute plans as per the MIS reports on number of cases current portfolio size security deposition etc. of critical NPA cases and strategize collections and recovery based on forward flow backward flow resolution bucketing etc. Regular follow up with customers for settlement and collection payment. Undertake necessary actions in coordination with the legal department for cases that need to be restructured repossession of asset and for the booked loss cases that can be recovered through legal intervention.
Updated Date
01-07-2026
Job ID
Job\_656
Department
Secured
Location
Warangal, Telangana, India
Experience
2 - 8 Years
Employee Type
Full Time .
