01Overview
Your Role
We are looking for a Service / Sr. Service Engineer in Power Technique Customer Center who will work towards the Mission provided for Power Technique Service (PTS) Division
The Individual should bear positive attitude to make an efficient, agile and service driven organizationThe individual should ensure total Customer satisfaction generate the feel-good factor and driving customer delight,Retain existing customer loyalties with increasing YOY.Ensure on-time booking of service hours in SJA module & manage forward planning of jobsInitiate Direct service to End customers & improve Direct Service business.Focus & achieve on timely completion of service issuesFocus on all the service parameters & stay aligned to the target definedImplement ECBs, SB & Technical Changes as per PC Guidelines at field levelCo-ordinate with Product specialist, HO reducing escapes and share quality feedback / suggestions timely.Capable of conducting in house training for key customers & dealer teamOrganize Service Camps/Road Shows and other field activitiesEffective & timely update of PTS Systems (DMS, MOL, QLINK, FLEETLINK, MYWARRANTY, POWERCONNECT, MAM2 etc.)Support product companies / Marketing for new product trailsIdentify Non-service Taking customers & Educate benefits of availing Genuine services & spares.Work on Dealer Team management Guide dealer Service engineers & provide technical support for service request (Dealer & Customer), Stock recommendation & Ensure adequate inventory stock at dealer end basis installed units to reduce breakdown time.Support to achieve budgeted spares order booking & sales targetsDrive self-serviceability module executionCapable of independently handling Service Quotes.Special focus on Manpower development of the dealersGenerate Direct Service Revenue
To succeed, you will need
Qualifications: Degree or Diploma in Mechanical/Electrical Engineering
Knowledge
3 to 5 years experienceService and Spares sales in Compressor / Construction/ Mining industries will be an added advantageGood knowledge on Air compressors, Engine will be preferredLanguage Known Hindi, English
Personality Requirements
Good communication Skills with an open minded attitudeAlways Ready to gain Knowledge of products and channel dynamicsComputer Skills E-mails, MS Office must.Interpersonal skills Approach to Customers professionallyEnergetic, enthusiastic and able to meet stringent deadlinesAbility to Handle / Deliver under pressureExcellent eye for detailsWork requires willingness to travel within the designated territory in all modes at all times (Approx. 80% of Working time)Creativity / Innovative Ideas to resolve issues for satisfying CustomersBasic knowledge on Service & Maintenance
In return, we offer you
Open and Transparent working Culture with continious learning and growth opportunites.A friendly, family like atmosphereA culture known for respectful interaction, ethical behaviour and integrity.Potential to see your ideas realized and to make an impact.New Challenges and new things to learn every day
City
Indore/Bhopal
Last Day to Apply
4-08-2026
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At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.
We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.
We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins Join us at the Home of Industrial Ideas.
