01Responsibilities
Product ManagementWorks under the guidance of a Product Owner on defining and prioritizing the product backlog while striving for timely delivery.Product Owners who have owned AI-driven products or Data Platform products or have primarily used AI tools in their day-to-day Product Owner responsibilities.Works closely with Subject Matter Experts (SMEs), operations and business staff teams with strong business domain knowledge and participates in all product team ceremonies.Working with the PO, incorporates stakeholder input into product roadmaps while effectively negotiating tradeoffs of conflicting priorities based on the value to the business and customer.Partners across functions as needed to coordinate delivery plans, testing, training, implementation, and support.Stakeholder ManagementInfluences and partners with a product team (10 software engineers, technology professionals, and UX designers) to deliver valuable, quality, and timely product features and capabilities in alignment with business and technology operational excellence.Influences our customers and service teams daily by explaining the value of our product and its features. Assists with gaining commitment to implementation.Ensures delivery of scope, partners with operations users, subject matter experts, and business teams to ensure user stories are clear. Removes barriers for team members and resolves open issues/questions quickly and efficiently. Acts as the voice of the customer jointly with the journey product owner.Leads problem resolution as needed to ensure that internal and external customers receive prompt, efficient service.Helps the PO with representing the customer and stakeholders to our teams.Participates in team demos and retrospectives to validate quality and provide feedback to the team to improve team processes.Delivery ManagementSupports defining minimum viable product (MVP). Assists the PO with product team backlog grooming, prioritization, and refinement.Articulates and translates the product vision into feature(s) and tactics for our technology products. Supports communicating the product .
