01Overview
About Us
Exotel is one of Asia's largest customer communication platforms. We are on a mission to move enterprise customer communication to the cloud. In 2020, we powered over 4 billion calls and connected over 320 million people. We work with some of the most innovative companies such as Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, GoJek, etc. We also power customer communication for some of the top banks in the country. Join us on this journey to improve how companies look at customer communication. Read our growth story here.
About the Role
At Exotel, we help leading banks and insurers transform customer conversations at scale. As an Principal Sales Manager Banking & Insurance, you will own large, complex enterprise deals, selling AI-powered Voice Bots, Conversational AI, CCaaS, and CPaaS solutions.
This is the senior most quota-carrying, individual contributor role with full ownership of the enterprise sales cycle.
What Youll Do
Own end-to-end enterprise sales cycles across Banking & Insurance accountsDrive new logo acquisition and strategic account expansionPosition AI & Voice Bots as levers for CX improvement, cost optimisation, and complianceEngage CXOs, Digital, CX, IT, and Operations leadersLead discovery, solutioning, pricing, and contract negotiationsPartner with Product, Pre-sales, and CX teams to close complex dealsMaintain strong pipeline hygiene and forecast accuracy
Success Metrics
Enterprise revenue and pipeline targetsAI & Voice Bot deal contributionDeal size, win rates, and forecast accuracy
What Were Looking For
1018 years of enterprise B2B sales experience (SaaS, platforms, or managed services)Proven experience selling to Banking & Insurance customersExposure to AI, Voice Bots, Conversational AI, CCaaS, or CPaaS solutionsStrong solution-selling, commercial, and executive communication skills
Who Will Succeed
Enterprise sellers who thrive in long, complex sales cyclesProfessionals are comfortable selling AI with clear business outcomesSelf-driven, outcome-oriented, and consultative in approach .
